SecureIT
Services Support Info
Although the protection offered
by SecureIT Services is a best-in-breed
solution, our customers still need
our assistance on occasion. If
you are a customer of SecureIT
Services, you have free technical
support at your fingertips 24 hours
per day, 7 days per week. Our trained
representatives are happy to help
with the assistance you need.
SecureIT Services support is available in the following methods:
- Call Toll Free to 1-877-373-3320
- Instant online chat by “right-clicking” on the gold padlock in the icon tray and then selecting “request remote support”
- E-mail support@securitycoverage.com
Simply choose the most convenient method and let us help!
Before contacting SecureIT Services, the following information should be available:
• Name
• Telephone
Number
• Internet
Provider
• Operating
System
• Internet
connection method (dial-up
or broadband)
If you'd rather use your PC instead of maintain it, this service is for you.
*In order to qualify for the guarantee, a user must have incurred the threat on the machine while SecureIT Services was installed. SecurityCoverage performs a complete PC cleanup during its remote assisted installation process. Only PCs using the remote assisted installation qualify for the SecurityCoverage Guarantee. SecurityCoverage reserves the right to deny the guarantee claim if the threat is deemed to be pre-existing or self-inflicted. Maximum remedy is up to $100 to be paid towards the repair of the end user’s PC. SecurityCoverage, at its sole discretion, will determine when it is appropriate to engage an outside computer repair entity.
